Support Center
Contact Treetime
Treetime is well-known for making quality products, providing excellent support, and standing behind our warranties 100%.
Phone
Phone
Phone support Monday - Friday
10 AM - 5 PM CST Call 847-527-8880
If you need to share photos, email cs@treetime.com.
What to include
- Order number (if applicable)
- Product name and size (tree height, wreath diameter, garland length)
- What you’re trying to solve (parts, warranty, setup, shipping, etc.)
Common help
Warranty & parts, assembly/setup guidance, pre-lit lighting questions, order status, and shipping updates.
Submit a Support Request
Support Form
The form below is provided by our support system. If the submit button isn’t visible, scroll inside the form to the bottom.