Customer service was responsive when I asked questions via email. Our tree was delivered quickly and we were impressed with the packaging. The Victorian Fir unlit tree is stunning.

My first artificial tree. Got the Victorian Fir. It looks just like real. I spent a lot of time shaping it but the time spent was well worth it. I spoke with Leslie a couple of times before buying and she was friendly and very helpful discussing options with me. Worth the price. Shipping was very fast.

Tree arrived promptly. Description and online video and pictures described the tree accurately. Set up was simple. Tree looks great!

The tree arrived very quickly! I must admit, when I assembled it, I thought I had just made a huge mistake purchasing an artificial tree. It was terrible looking, but fortunately, my future daughter-in-law arrived to save the day and stopped me from putting it back in the box to return to sender. (This is my first artificial tree in 65 years, AND I live where Christmas tree farms are in abundance.) What I did not know was that this tree needed to be ‘fluffed’. I didn’t even know what that meant, lol! - My dear future dil proceeded to fluff the tree and, WOW!!! - It is not only beautiful, but it is a pure DREAM for someone with OCD!! - What a joy to be able to easily place your ornaments wherever you’d like with just a bend of a twig! And, no scratchy arms, no sap to get on ya, no watering, and no needles to clean up!!! - I purchased the unlit Victorian as I am quite OCD on lighting placement. - Never in a million years did I think I would be sold on an artificial tree, but I do believe this tree is going to outlive me! - Yes, it is pricey, but when you consider how long this will last, it’ll pay for itself soon enough. - I did purchase the rotating stand but did not realize the tree came with a stationary one which I used. I may try the rotating stand next year. - All in all, this tree was really perfect.

What you see is not what you get. Tree is very sparse and not like the photo. Not enough foliage to hide trunk or even wires for lights. Complained to treetime. Would not of purchased if actual photos was used. Unfortunately purchased in July and didn’t open till November. Cant return

This is our first artificial tree purchase. We chose the Victorian Fir (unlit) based on the advertised picture of a realistic looking, imperfect shaped fresh cut tree look and it’s excellent ratings. The tree was easy to set up and didn’t take long to fluff. I was a little disappointed to see the inner branches are the “fake” looking filler needles but the outside needles are absolutely stunning and make the tree look real. We are happy with our purchase and look forward to enjoying the tree for many years!

We ordered the color change Led Victorian Fir 7.5' and could not have been more satisfied. If you want a tree that not only shows off your ornaments, but are offered the ability to choose different lighting, this is your tree. This tree is stunning! Our experience with Treetime was extremely professional and easy to work with. We have recommended Treetime to our friends and relatives. You are a standup company and we LOVE our new tree!

Great customer service and the Victorian Fir is beautiful!

This was my first artificial tree so I was nervous about whether it would look like a real tree! I think it does! It’s beautifully full and the branches have enough space between them so ornaments can hang freely. Some other trees I’ve seen are full and very conical without any depth of differing branch lengths. The ornaments look like they are leaning on the outside of the tree and not actually hanging. Not so with this tree. Lots of room for lots of ornaments to hang as they should. Putting the tree together and fluffing every branch took about two hours. My only stumbling block during assembly was trying to locate the couplers for the lights on each section of the tree. Maybe a piece of colored ribbon near each would help? The lights are not too bright but just right. Love the remote control for the lights too. I am very pleased with my purchase!

The tree is absolutely beautiful!! Great company and highly recommend it to anyone looking for an outstanding Christmas tree. Thanks Treetime.